A QCS mark for the Irish public service / Peter C. Humphreys, Michelle Butler, Orla O'Donnell

By:

Humphreys, Peter C

Contributor(s):

Material type: Text

TextSeries: CPMR research report ; 4Publication details: [Dublin] : IPA, [2001]Description: xiii, 119 p. ; 22 cmISBN:

9781902448541
9781902448541

ISSN:

13939424

Other title:

A quality customer service mark for the Irish public service [Distinctive title]

Subject(s):

Partial contents:

Defining quality customer service -- Quality accrediation in an international context -- Irish policy background -- Developing a quality accredutation framework -- A QCS mark for the Irish public service

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Item type	Current library	Call number	Status	Date due	Barcode
General	ATU Dublin Road General Shelves	351.109415 (Browse shelf(Opens below))	Available		J121306

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Previous	351.09415 Local government in Ireland : inside out /	351.09415 Local government in Ireland : inside out /	351.0941945 The government and the people of Limerick : the history of Limerick Corporation/City Council 1197-2006 /	351.109415 A QCS mark for the Irish public service /	351.415 Governance and accountability : power and responsibility in the public service /	351.415 Cross-departmental challenges : a whole-of-Government approach for the twenty-first century /	351.4150068 Towards a new public service /	Next

Includes bibliographical references

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