Supervision skills for the service industry : (Record no. 65414)

MARC details
000 -LEADER
fixed length control field 01280nam a2200253 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 041207s2005 nju 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0131100955
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780131100954
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Tesone, D. V.
245 10 - TITLE STATEMENT
Title Supervision skills for the service industry :
Remainder of title how to do it /
Statement of responsibility, etc. D.V. Tesone
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Upper Saddle River :
Name of publisher, distributor, etc. Pearson,
Date of publication, distribution, etc. [2005]
300 ## - PHYSICAL DESCRIPTION
Extent x, 161 p. :
Other physical details ill., ports. ;
Dimensions 26 cm
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index
505 2# - FORMATTED CONTENTS NOTE
Formatted contents note Developments of a service perspective -- Career development through personal transformation -- Leadership and the supervision of service -- Employee motivation -- Supervisory communication -- Employee training -- Complaints, grievances, and problem employees -- Coaching, counseling, discipline, and the law -- Building teams -- Measuring performance -- Getting a job or promotion -- Putting it all together
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Personnel management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Supervision of employees
9 (RLIN) 13301
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Educational: Citizenship & social education
Source of heading or term thema
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Personnel & human resources management
Source of heading or term thema
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality & service industries
Source of heading or term thema
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN)
a 170103
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b11095726
b m
c -
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Operator's initials, OID (RLIN) 0
Cataloger's initials, CIN (RLIN) 050321
First Date, FD (RLIN) m
Local a
-- -
-- 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
Not Withdrawn Not Lost Dewey Decimal Classification Not Damaged Available for Loan ATU Dublin Road ATU Dublin Road General Shelves 21/03/2005 34.43 1 1 658.302 TES J129514 05/04/2017 34.43 05/04/2017 General