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Managing quality and standards. Colleen Liston

By: Material type: TextTextSeries: Managing colleges and universitiesPublication details: Buckingham : Open University Press, 1999.Description: 176pISBN:
  • 9780335202096 .
  • 9780335202096 .
Subject(s):
Partial contents:
Terms, principles and practices -- Historical aspects of the quality debate -- Quality assurance in post-secondary education: an international overview -- Quality improvement in education environments -- Linking quality management to planning -- Benchmarking and best practice -- Models to consider -- Pulling the threads together
Summary: Quality management, the application of standards and client service are as important in post-secondary education as they are in any other business. This book offers a guide to quality management in universities and colleges.
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Holdings
Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 378.1010941 (Browse shelf(Opens below)) Available J124098

Includes bibliographical references and index.

Terms, principles and practices -- Historical aspects of the quality debate -- Quality assurance in post-secondary education: an international overview -- Quality improvement in education environments -- Linking quality management to planning -- Benchmarking and best practice -- Models to consider -- Pulling the threads together

Quality management, the application of standards and client service are as important in post-secondary education as they are in any other business. This book offers a guide to quality management in universities and colleges.

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