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Effective industrial selling / Malcolm H.B. McDonald with John W. Leppard by
Material type: Text Text
Publication details: Oxford : Heinemann Professional, 1988
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.85 MCD.

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How to sell a service : guidelines for effective selling in a service business / Malcolm H. B. McDonald with John Leppard. by Series: The marketing series. professional development.
Edition: 2nd ed.
Material type: Text Text
Publication details: Oxford : Published on behalf of the Chartered Institute of Marketing [by] Butterworth Heinemann, 1993
Availability: Items available for loan: ATU Mayo (1)Location, call number: General Shelves 658.85 MUR.

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Auditing your customer service : the foundation for success / John Leppard and Liz Molyneux by Series: Marketing for managers
Material type: Text Text
Publication details: London : Routledge, 1994
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.812.

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