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Winning lifetime customers : how to keep customers using customer care! / Marc Thornton by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [Dublin] : Blackhall, [2001]
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.812 THO.
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Scoring points : how Tesco is winning customer loyalty / Clive Humby & Terry Hunt, with Tim Phillips by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, [2003]
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.812 HUM.

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