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Winning lifetime customers : how to keep customers using customer care! / Marc Thornton

By: Material type: TextTextPublication details: [Dublin] : Blackhall, [2001]Description: xii, 174 p. : ill. ; 23 cmISBN:
  • 9781901657678
  • 9781901657678
Subject(s): Summary: Demonstrates how effective customer care systems and a solid customer care ethos can ensure that customer relationships are maintained, resulting in a lifetime of profits
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Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 658.812 THO (Browse shelf(Opens below)) Available J122028

Includes bibliographical references and index

Demonstrates how effective customer care systems and a solid customer care ethos can ensure that customer relationships are maintained, resulting in a lifetime of profits

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