Managing human resources in the hospitality industry : an experiential approach /

Iverson, Kathleen M., 1955-

Managing human resources in the hospitality industry : an experiential approach / Kathleen M. Iverson - Upper Saddle River : Prentice Hall, [2001] - xvi, 349 p. : ill. ; 26 cm

Includes bibliographical references and index

Based on the principles of experiential learning, this text mixes philosophy and practicality, and introduces students of hospitality management to the approaches, concepts, and techniques of leadership in the hospitality industry. It is designed for courses in human resource management

0139491813 9780139491818


Hotels--Personnel management
Food service--Personnel management
Personnel & human resources management
Hospitality & service industries
Educational: Citizenship & social education