Amazon cover image
Image from Amazon.com

Total quality management in the public sector : an international perspective / Colin Morgan and Stephen Murgatroyd

By: Contributor(s): Material type: TextTextPublication details: Buckingham, England : Open University, [1994 (1999 printing)]Description: xii, 212 p. : figs., tabs. ; 23 cmISBN:
  • 9780335191031 (cased)
  • 9780335191031 (cased)
Subject(s):
Partial contents:
Part 1: The nature of TQM in the public sector -- Part 2: Applications of TQM to public sector organizations
Summary: For all public sector managers, this book provides a clear understanding of the key concepts of Total Quality Management (TQM). It includes empirical evidence of TQM applications in government, health and education, and an exploration of the public sector TQM possibilities yet to be realized.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 350.0078 (Browse shelf(Opens below)) Available G105756

Includes bibliographical references and index

Part 1: The nature of TQM in the public sector -- Part 2: Applications of TQM to public sector organizations

For all public sector managers, this book provides a clear understanding of the key concepts of Total Quality Management (TQM). It includes empirical evidence of TQM applications in government, health and education, and an exploration of the public sector TQM possibilities yet to be realized.

There are no comments on this title.

to post a comment.
Share