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Service operations management : improving service delivery / Robert Johnston and Graham Clark. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Harlow : Financial Times Prentice Hall, 2008
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658 JOH.

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Service operations management / Robert Johnston, Graham Clark. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Harlow : Financial Times Prentice Hall, 2001
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658 JOH.

Place hold Place recall Add to cart
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