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People skills : how to assert yourself, listen to others, and resolve conflicts / Robert Bolton

By: Material type: TextTextPublication details: New York. London : Simon & Schuster, 1986Description: xv, 300 p. : ill. ; 21 cmISBN:
  • 9780671622480
  • 9780671622480
Subject(s): Summary: People Skills will show you: How to get your needs met using simple assertion techniques; How body language often speaks louder than words; How to use silence as a valuable communication tool; How to de-escalate family disputes, lovers' quarrels, and other heated arguments
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Holdings
Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 302.34 (Browse shelf(Opens below)) Available J133324
General General ATU Dublin Road General Shelves 302.34 (Browse shelf(Opens below)) Available 040752
General General ATU Mayo General Shelves 302.34 (Browse shelf(Opens below)) Available 051091

Includes bibliographical references (p. 280-295) and index

People Skills will show you: How to get your needs met using simple assertion techniques; How body language often speaks louder than words; How to use silence as a valuable communication tool; How to de-escalate family disputes, lovers' quarrels, and other heated arguments

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