Managing the guest experience in hospitality / Robert C. Ford, Cherrill P. Heaton

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Material type: Text

TextPublication details: Albany : Delmar/Thomson Learning, [2000]Description: xxiv,432 p. : ill. ; 24cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
General	ATU Dublin Road General Shelves	647.94068 (Browse shelf(Opens below))	Available		059542

Includes bibliographical references and index.

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