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Managing difficult staff : effective procedures and the law / [by] Helga Drummond by
Material type: Text Text
Publication details: London : Kogan Page, 1990
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.3045 DRU.

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The quality movement : what total quality management is really all about! / Helga Drummond by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : East Brunswick : Kogan Page ; Nichols, [1992]
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.4013.

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