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Managing service quality / edited by Paul Kunst, Jos Lemmink. Vol. 3. by Series: Quality management in services ; v. 3
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: London : Paul Chapman Pub., c1997
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 658.812.

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Building self-esteem with adult learners / Denis Lawrence. by
Material type: Text Text; Format: print available online remote; Literary form: Not fiction
Publication details: London : Thousand Oaks, Calif. : Paul Chapman Pub. ; SAGE Publications, 2000
Availability: Items available for loan: ATU Dublin Road (1)Location, call number: General Shelves 374.0019.

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