Listening and human communication in the 21st century / edited by Andrew D. Wolvin.

Includes bibliographical references and index.

[PART 1: Theoretical overview of listening] Introduction : perspectives on listening in the 21st century / Andrew D. Wolvin -- Listening engagement : intersecting theoretical perspectives / Andrew D. Wolvin.

[PART 2: Listening research methods] Qualitative research : critical for understanding listening / Michael W. Purdy -- Quantitative research in listening : explication and overview / Graham D. Bodie and Margaret Fitch-Hauser.

[PART 3: Listening as a cognitive and relational activity] What is going on in the mind of the listener? : the cognitive psychology of listening / Margarete Imhof -- Listening : a dialogic perspective / James J. Floyd -- The skills of listening-centered communication / Judi Brownell -- Listening in a second language / John Flowerdew and Lindsay Miller.

[PART 4: Listening in contexts] Listening practices : are we getting any better? / Sheila C. Bentley -- Listening pedagogy : where do we go from here? / Laura A. Janusik -- Perspectives on intercultural listening / Melissa L. Beall -- Listening in spirituality and religion / Diana Corley Schnapp -- The integrative listening model / Kathleen Thompson ... [et al.].

Bringing together top listening scholars from various scholarly disciplines and applied, real world perspectives, this book offers a state-of-the-art overview of what we know and think about listening behaviour in the 21st century.