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Communication and interpersonal skills in social work / Juliet Koprowska.

By: Material type: TextTextSeries: Transforming social work practicePublication details: Exeter : Learning Matters, 2008.Edition: 2nd edDescription: vii, 179 p. ; 25 cmISBN:
  • 9781844451531
  • 9781844451531
Subject(s):
Partial contents:
Communication skills: don't they just come naturally? -- What do we know about effective communication -- The human face of social work: emotional communication -- Getting started -- Making progress and managing endings -- Communicating with children -- Working with families and groups -- Working with people with 'special communication needs': communicative minorities -- Safety and risk: working with hostility -- The demands and rewards of interpersonal work
Summary: This text aims to help students to identify and address the problems faced in communicating successfully with a range of service users and with other authorities and colleagues. The new social work degree requires all students to learn communication skills and to have those skills assessed.
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Previous ed.: 2005.

Includes bibliographical references (p. 167-174) and index.

Communication skills: don't they just come naturally? -- What do we know about effective communication -- The human face of social work: emotional communication -- Getting started -- Making progress and managing endings -- Communicating with children -- Working with families and groups -- Working with people with 'special communication needs': communicative minorities -- Safety and risk: working with hostility -- The demands and rewards of interpersonal work

This text aims to help students to identify and address the problems faced in communicating successfully with a range of service users and with other authorities and colleagues. The new social work degree requires all students to learn communication skills and to have those skills assessed.

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