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The design of everyday things / Donald A. Norman

By: Material type: TextTextPublication details: [New York] : Basic Books, ©1988Description: xxi, 257 p. : ill. ; 21 cmISBN:
  • 9780465067107
  • 9780465067107
Subject(s):
Contents:
The psychopathology of everyday things -- The psychology of everyday actions -- Knowledge in the head and in the world -- Knowing what to do -- To err is human -- The design challenge -- User-centered design
Summary: First, businesses discovered quality as a key competitive edge; next came service. This title reveals how smart design is the next competitive frontier. 'The Design of Everyday Things' is a primer on how and why some products satisfy customers while others only frustrate them.
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Holdings
Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 620.82 NOR (Browse shelf(Opens below)) Checked out 02/09/2024 G107224

Includes bibliographical references and index

The psychopathology of everyday things -- The psychology of everyday actions -- Knowledge in the head and in the world -- Knowing what to do -- To err is human -- The design challenge -- User-centered design

First, businesses discovered quality as a key competitive edge; next came service. This title reveals how smart design is the next competitive frontier. 'The Design of Everyday Things' is a primer on how and why some products satisfy customers while others only frustrate them.

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