Customer service in Ireland / Suzanne Twomey

By:

Twomey, Suzanne

Contributor(s):

Twomey, Suzanne. Customer service for Irish students

Material type: Text

TextPublication details: Dublin : Gill and Macmillan, 2007Edition: 2nd edDescription: 278 p. : ill.; 25 cmISBN:

9780717142637

Subject(s):

Partial contents:

The customer is your business -- Communications -- On the Telephone -- Teamwork --Quality Service -- Market research -- Case study - Ford -- Consumer legislation -- Preparing a customer care programme

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Barcode
General	ATU Dublin Road General Shelves	Sourced from AMM	658.812 TWO (Browse shelf(Opens below))	Available	G118374
General	ATU Mayo General Shelves		658.812 TWO (Browse shelf(Opens below))	Available	J137713
General	ATU Mayo General Shelves		658.812 TWO (Browse shelf(Opens below))	Available	J137714

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Previous	658.812 GOL The Definitive Guide to Social CRM : maximizing customer relationships with social media to gain market insights, customers, and profits /	658.812 LUC Customer service : building successful skills for the twenty-first century /	658.812 QUI Crowning the customer : how to become customer-driven /	658.812 TWO Customer service in Ireland /	658.812 TWO Customer service in Ireland /	658.83 DOM Marketing research in Ireland theory and practice /	658.832 SWA Consumer behaviour in tourism /	Next

Previous ed. published as: Customer service for Irish students: 2002

Includes bibliographical references

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