Accelerating customer relationships : using CRM and relationship technologies / Ronald S. Swift

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Material type: Text

TextPublication details: Upper Saddle River, NJ : Prentice Hall PTR, [2001]Description: xxi, 480 p. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
General	ATU Dublin Road General Shelves	658.812 SWI (Browse shelf(Opens below))	Available		075161

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Previous	658.812 ROB Emotion marketing : the hallmark way of winning customers for life /	658.812 SER Services management : an integrated approach /	658.812 SHA Building great customer experiences /	658.812 SWI Accelerating customer relationships : using CRM and relationship technologies /	658.812 THO Winning lifetime customers : how to keep customers using customer care! /	658.812 TWO Customer service for Irish students /	658.812 TWO Customer service for Irish students /	Next

Includes bibliographical references and index.

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