Managing quality / edited by Barrie G. Dale.

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Material type: Text

TextPublication details: New York ; London : Prentice Hall, 1994.Edition: 2nd edDescription: xxiii,611pISBN:

9780135551455 pbk
9780135551455 pbk

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Summary: Presents advice from practising quality professionals and theoretical underpinning from academics in the field. This revised edition includes coverage of: quality management in service industries; Japanese experiences; and the organizational characteristics of quality improvement.

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
General	ATU Connemara General Shelves	Check catalogue for eBook edition	658.562 Da (Browse shelf(Opens below))	Available		060812
General	ATU Dublin Road General Shelves	Check catalogue for eBook edition	658.4013 (Browse shelf(Opens below))	Available		040443

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First published 1990.

Includes bibliographical references and index.

Presents advice from practising quality professionals and theoretical underpinning from academics in the field. This revised edition includes coverage of: quality management in service industries; Japanese experiences; and the organizational characteristics of quality improvement.

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