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Telephone skills / Patrick Forsyth

By: Contributor(s): Material type: TextTextSeries: Training extrasPublication details: London : Institute of Personnel and Development, 1997Description: 38p : ill, figs ; 24 cmISBN:
  • 9780852926741
  • 9780852926741
Subject(s): DDC classification:
  • 658.452
Summary: Telephone Skills sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact with every ring!
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Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 658.452 (Browse shelf(Opens below)) Available 063337

Telephone Skills sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact with every ring!

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