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Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.

By: Material type: TextTextPublication details: [S.l.] : HarperBusiness, 1990.Description: xxxiv,150p. ; 24cmISBN:
  • 9780887305252
  • 0887305253
Subject(s): Summary: In the light of fierce global competition, the author shows managers at all levels how to improve service delivery and increase customer satisfaction.
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Item type Current library Call number Status Date due Barcode
General General ATU Dublin Road General Shelves 658.812 LIS (Browse shelf(Opens below)) Available 038479

In the light of fierce global competition, the author shows managers at all levels how to improve service delivery and increase customer satisfaction.

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