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Managing quality : [electronic book] / edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden

Contributor(s): Material type: Computer fileComputer fileCopyright date: Malden, Mass. : Blackwell Publishing, ©2007Edition: 5th editionDescription: 1 online resource (642 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781118762172
Subject(s): Online resources:
Partial contents:
Part 1: The development, introduction and sustaining of total quality management (TQM) -- Part 2: The business content of TQM -- Part 3: Quality management systems, tools and techniques -- Part 4: TQM through continuous improvement
Scope and content: This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems
List(s) this item appears in: KEYLINKS READING LISTS
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Item type Current library Call number Status Notes Date due Barcode
eBooks eBooks ATU Electronic Resources eBook 658.5 (Browse shelf(Opens below)) Available Multi-User eBook - click link above to access ebk174981

Includes bibliographical references and index

Part 1: The development, introduction and sustaining of total quality management (TQM) -- Part 2: The business content of TQM -- Part 3: Quality management systems, tools and techniques -- Part 4: TQM through continuous improvement

Restricted to GMIT Library patrons

This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems

eBook, Available via GMIT Library webpage Available via GMIT Library webpage

Subject to print download restrictions

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