The relationship advantage : information technologies, sourcing, and management /

Kern, Thomas

The relationship advantage : information technologies, sourcing, and management / Thomas Kern and Leslie P. Willcocks - [Oxford] : Oxford University, [2001] - 352 p. : ill. ; 24cm

Bibliography. Includes bibliography and index.

An insight for both practitioners and academics on how to achieve a relationship advantage, this text examines five case studies, identifying the key dimensions of an outsourcing relationship.

9780199241927 . 9780199241927 . £45.00


Information technology
Relationship marketing--Case studies
Electronic data processing departments--Contracting out--Case studies
Business and Management.
Business & Management
Management & management techniques
Maintenance & repairs
Business mathematics & systems