Performance scorecards : measuring the right things in the real world /

Chang, Richard Y.

Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan. - San Francisco ; [Great Britain] : Jossey-Bass, c2000. - xxviii, 162 p. : ill. 25 cm

Includes bibliographical references.

Using a fictional storyline, this book shows busy managers how to implement performance scorecards, a measurement tool that reveals areas of weakness and strength in all aspects of business performance.

9780787952723 £18.95 9780787952723


Organizational effectiveness--Measurement
Performance technology
Personnel & human resources management
Management & management techniques
International business